Our first contact with a visually impaired person can be through one of the hospital eye clinics, a referral from the local Sensory Needs team, a GP or support worker or simply by a phone call from the person themselves, a friend or a relative.
Often a diagnosis will come as a shock and having an eye condition that has or will cause significant sight loss can be frightening.
After an initial phone call we are able to assess what the best course of action will be. If we feel that a home visit would help, we simply come along to meet you and tell you more about resources available and the wide range of social, leisure and sporting activities on offer to you as a Berkshire Vision member.
Perhaps, most importantly, it is a chance for company and a friendly chat. Our regular Home Visiting Scheme is very popular with members and where appropriate we visit on a monthly basis. Some members can be isolated and knowing that someone is coming to listen and offer support can be very reassuring.
Once we are aware that someone needs our help or advice we can offer information on special equipment and statutory services as well as practical support. We can also provide general advice on benefits and allowances.Back to top